HARDWARE

SMC provides, through qualified technical staff, services and customer support in the phases of pre-sale, sale, and post-sale. The main activities are:

  • Estimated technical analysis for the site;
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  • System configuration according to the detailed order;
    • • Installation and test; • Telephone support; • Intervention on site • Up-grade and up-date of systems and components; • Network cabling.        • Hardware Vendor: Ibm, Hewlett Packard, Sun Microsystem, Cisco System, 3Com, ect..  • Server: Unix, Linux, Windows  • Workstation: Unix, Windows  • Storage System: San, Nas, Librerie  • High Aviability: Unix, Windows  • PC and Notebook  • Devices: Printers, Terminals, Terminal/printer server.  • Networking: Cabling, active and passive appliances, router, modem  • Help Desk: Help desk telephone support, modem support  • Maintenance: Help desk telephone support, maintenance and upgrading of systems and networks. Easy terms services. Customised technical support contracts                    

     
   SOFTWARE


he main activity of SMC is to develop, install and start-up computer applications for small, medium and big sizedcompanies. The professionals employed in these activities are:

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  • Project managers;
  • Consultants;
  • Analysts;
  • Programmers;
  • Teachers.

In accordance with the provided product and the customer location, the activities can be diversified by efficiency and competition:

  • SMC offices specialized in competence and product;
  • Professional competence centres for the delivery network all over Italy.

  • Software Vendor: IBM Informix, Oracle, Borland, Four J's, Microsoft, DataCheek,Tools, Interweb
  • Projects: analysis, consulting, development of wide processes of re-organizations.
  • Development: business software solutions, verticalized applications.
  • Customisation: adaptation of the applications to specific needs, customised modules.
  • Installation: software configuration in accordance with the company architecture, central database, departmental and desktop, integrated applications.
  • Teaching: study on single module of product
  • Starting: data conversions
  • Help Desk: telephone support, modem support, application downloads, patch downloading via Internet
  • Maintenance: contracts of help desk support, hot line, maintenance and upgrading of operative systems and networks. Easy terms for services, courses, and SMC software products.